http://www.advancescripts.com/rss/650.htmlCustomer Support RSS feedsen-usCopyright (c) AdvanceScripts All rights reserved. http://www.advancescripts.com/detailed/15109.html Are you looking for a Customer Relationship Management (CRM) or Help Desk solution? Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support. Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers. You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home http://www.advancescripts.com/detailed/14394.html Sports CRM is a Customer Relationship Management Software aimed at Sports Industry. The Sports CRM software allows sport clubs to manage their customers, sports database containing detailed customer information that management and salespeople can reference in order to match customer and sports needs within the club. Extra plug-ins can be added which include email marketing and SMS marketing. Your sports club members are the live blood to your club http://www.advancescripts.com/detailed/12780.html TrioLive is a powerful web based live help solution that offers real-time messaging for sales, support, or internal communication. Increase productivity and customer satisfaction by providing immediate online assistance. Including such features as: typing preview, auto-invite, country lookups, unlimited departments, multiple operators/operator groups, detailed reporting, along with numerous chatting options. TrioLive has a powerful yet intuitive public and operator/admin interface. This allows you to navigate through a powerful list of features so that you can easily transfer chats, invite visitors to chat, watch others chat, and more. Using a stable system built with AJAX ideals TrioLive provides the responsiveness you need while not requiring any special downloads or plugins. Sick of live chat applications that "refresh" continually? With TrioLive you will experience desktop style application usage over the web. Try our free 30 day trial today! http://www.advancescripts.com/detailed/12621.html Omnistar Live is a live chat support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgbase of information. Omnistar Live is also a dynamic call tracking software solution that can be used the manage support and sales issues reported in any help desk call center. http://www.advancescripts.com/detailed/12431.html Domain Expiry Monitoring and Fast Whois services. View Whois for most TLDs. If you give your email address (optional) you will get periodical notices of expiry date for that domain. I lost some important domains as domain renewal notice was not received from registrars. You can avoid this from happening by taking benefit of this FREE service. More FREE domain related services will be introduced as developed. http://www.advancescripts.com/detailed/3711.html CRMdesk is a highly efficient cutting edge technology solution that will dramatically improve quality and reduce costs of Internet-based customer support. http://www.advancescripts.com/detailed/3408.html Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Sign up for a free 14 day full featured trial! http://www.advancescripts.com/detailed/3272.html Website chat and monitoring tool for customer support enabling online communication with your website visitors. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, view visitor’s geo location, visited pages, referrer and more. Use web-based or Windows operator client. Customize the chat window with your company logo, system messages and operator's photo. Free tiral, no contract, no setup fee. http://www.advancescripts.com/detailed/2928.html Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include eiter text based database or Mysql database, chat notification, user is typing message, multiple chat sessions and multiple operators. features: Operators can monitor the webpages that are being visited Operators can chat with multiple clients at once. Track Referrer URLs Canned responses (w/ option for user-specific) pushing of HTML and URL messages to Client. Ability to have visitors leave a message if no one is online to help No database Required (Can use EITHER a text database or MySQL ) Favorite Image option that allows Visitors to choose images that they like and create their own gallery of favorite images. Is FREE and open source code. upgraded to newer versions without loosing information. http://www.advancescripts.com/detailed/2491.html ConverseLive can help your company become more efficient by adding the "human" element to your website and thereby, giving you the competitive advantage within your industry. By providing live online customer support services on your web site. You can also chat with all your visitors while they are on your site http://www.advancescripts.com/detailed/2312.html This two way online communication supports text based messaging to contact each other in real time. All product info such as price, requirements, pictures, description etc., can be shown to the customers using seperate windows. Transcript of dialogue can be sent to the customers through email on request. Reports can be made in real time about operator performances including timing, number of customers they attended etc., Through admin area operator session can be controlled. A custom library can contain stored messges, links to support customers instantly. http://www.advancescripts.com/detailed/2263.html Bold CRM Upgrades Chats, Contacts, Emails, Tickets, and Visits to enable sales and support teams to work together effectively. http://www.advancescripts.com/detailed/2126.html Organize your customer requests. Create tickets via login or via email. Unlimited end-users and unlimited customer service reps. Color coded status codes. Customizable autoresponses. Mutliple themes. Customer can choose their own theme or admin can lock in one theme. Task manager. Priority tickets. Automatic escalation feature. Works on any server and any platform. Additional modules available including PDA "On the Go" module and Live Help module. http://www.advancescripts.com/detailed/2075.html bigWebDesk is a customer support help desk system that offers many features like allowing the administrator to setup custom ticket fields, category reporting system that identifies and reports the reasons behind a ticket submission, includes a powerful knowledgebase, parses email and create tickets, allows users to select support representatives of their own, and has many other features. http://www.advancescripts.com/detailed/487.html Ever wish that you could just reach out and interact with your visitors? If so, this service is perfect for you. The service comes with a very wide variety of features including an active visit monitor, multiple operators and departments, the ability to open a chat session directly to one of your active visitors and of course the ability to take live support calls. 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