AJ HelpDesk is a ready to use web based customer support tool. You don\'t need worry about hosting & software updates. Sign-up and start using it. AJ HelpDesk includes powerful Ticketing System, Knowledge Base Management, Category Management, FAQ Management, Video Management & Live Chat. AJ HelpDesk supports News Mangement, Newsletter Management & RSS. The software designed with 4 user layers guest-user-staff-admin. This empowers the adminstrator to manage the site effectively. It includes powerful admin control with automated mail system to ensure SLA management. It is developed on robust PHP - MySQL , object oriented framework and SEO friendly. AJ HelpDesk available as Free, Pro hosted solution. The software also available as Download Edition.