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Customer Support
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| Ticket Operator software (Trouble Ticketing System) is a complete help desk solution for small to medium sized businesses. It provides a simple, and easy to use web interface for managing and tracking technical support problems.
| | Price:$190.00 Rate: 0.0(out of 5) Vote:0 |
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| Ware Support is a full-featured help desk and support ticketing system developed in PHP and MySQL. This system allows you to setup unlimited representatives, tickets, and users, categorize tickets, prioritize tickets, assign representatives to specific categories, customize alerts, and much more. Licenses are $50.00 which includes unlimited upgrades for life.
| | | Price:$50.00 Rate: 0.0(out of 5) Vote:0 |
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| Omnistar Live is a live customer service software system that allows you to chat with site visitors, log support issues in a help desk, and create a knowledgebase of information. With Omnistar Live’s dynamic call tracking software, you can quickly and easily manage support and sales issues reported in any help desk call center.
| | | Price:$147.00 Rate: 0.0(out of 5) Vote:0 |
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| KubeSupport allows you to provide support to your customers via Tickets, Manauls, Knowledgebase and other features. Edit the full layout and design of you support center using easy to edit templates. Install the script in minutes with the easy to use installation wizard. Create tickets via the easy to use web interface or via email. Convert to any language using the easy to edit language files.
| | | Price:$90 Rate: 0.0(out of 5) Vote:0 |
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| Escon LiveHelp is instant messaging applications designed specifically to provide online assistance to users of a web site. The software enables the administrator or webmaster of a web site to receive and respond to text communication from multiple users of the web site. LiveHelp allows the users to be queued, so that one member of staff can deal with a customer and then automatically move on to the next customer.
| | | Price:79.00 Rate: 0.0(out of 5) Vote:0 |
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| Escon SupportPortal offers web-based support solution with Incident Management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal enables organizations to manage their services through a fully integrated solution.
| | | Price:995.00 Rate: 0.0(out of 5) Vote:0 |
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| Provide live chat support to your visitors. Also includes knowledge base and trouble ticket system. Add additional moderators. Online indicator on your main page. Easy to set up and administer.
| | | Price:free Rate: 0.0(out of 5) Vote:0 |
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| A flexible and easy-to-use helpdesk system written in PHP featuring tickets, knowledgebase and downloads. 100% XHTML 1.0 STRICT/CSS2 compliant output, supports MySQL, SQLite and PostgreSQL databases, PHP4/PHP5 compatibility (safe mode, error_reporting(8), register_globals=off). Other features: Skinnable interface & variety of skins to choose from, powerful registration system, widgets such as timezone viewer, UTF-8 based multilanguage support, converting emails into tickets from a POP3/IMAP account, access to tickets from a WAP device [any WAP phone], RSS/Atom feeds for your tickets and each single ticket, built-in IP-to-Country recognition, activity log with filtering by user/IP etc. Live demo is available.
| | | Price:95.00 Rate: 0.0(out of 5) Vote:0 |
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| Affordable all in one solution that will allow you to provide superior customer and/or tech support directly from your website. A single agent has the ability to simultaneously open multiple chat windows if required. All logs of conversations are automatically archived. Includes online/offline status images, predefined responses (canned messages), ring alerts and more. Brandable and simple to install
| | | Price:147.00 Rate: 0.0(out of 5) Vote:0 |
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| Yalst ("yet another live support tool") is a powerful chatting tool that integrates easily with any Web site. The highlights are visitor and operator initiated chats, visitor monitoring and tracking with alarm functionality, form monitoring, file transfers in both directions during chats, plugin-free co-browsing, marketing tools (push banners, URLs, messages, and customized surveys), ad-tracking of campaigns, conversion tracking, departments, a FAQ database, a customized contact form (if chat is offline), chat between operators, and an application programming interface for deep Web site integration.
| | | Price:$ 0 - 949 (depends on edition) Rate: 0.0(out of 5) Vote:0 |
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