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Customer Support
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| The swDesk Online Support System is an innovative customer relationship management (CRM) software solution designed to help manage customer requests with greater efficiency and accuracy. An advanced application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets allowed, attachments support, customizable interface, performance tracking.
| | Price:$249 Rate: 0.0(out of 5) Vote:0 |
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| WonderAide is a pop-up live help program that will work on any web site on any server. An online/offline image button resides on your site. When online, a visitor can initiate a live help chat session with you. When offline, the customer is presented with a form to contact you. WonderAide will page you when a visitor logs in. Includes autoresponse push feature which allows you to PUSH URLs, images and autoresponse to your visitor. Multiple themes/color schemes.
| | | Price:$69/$99 Rate: 0.0(out of 5) Vote:0 |
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| In today's market, a majority of helpdesks are built for Internet service providers, but ezyhelpdesk can be utilized by a wide range of industries. Ezyhelpdesk is capable of handling unlimited departments and staff assisting users. Clients can either submit support requests via E-mail which will be logged into ezyhelpdesk or they can use a web based submission form.
| | | Price:$275 Rate: 0.0(out of 5) Vote:0 |
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| The main description will fit in some kind of live chat support system. However, there are some big differences and advantages: - You can open a chat window (inline or pop-up) to any online visitor. - Run on multiple sites: one master centralized site and many clients (domains) to serve. - Optimized for high traffic sites. - Client sites just need add a small javascript, no php involved. - Only open connections when some status change (admin logged, new chat, etc). - Chat's script is really fast using filesystem for writing. - Idem for reading, just show file contents via ajax. - Show your online status. - Log chat messages
| | | Price:free Rate: 0.0(out of 5) Vote:0 |
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| QuickTicket is a powerful, scalable and fully customizable trouble ticket management system for your web site. It support several databases : MySQL, SQL Server, PostgreSQL, FireBird, SQLite, MS-Access via odbc, Informix or DB2
| | | Price:free Rate: 0.0(out of 5) Vote:0 |
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| The jab:ITS Incident Tracking System provides a browser-based help desk system for tracking and reporting customer support issues and occurrences. Its features include user registration and login, ability for customers to add and modify their own incident items, ability to search incident database, email notification, message posting for discussion of issues, and more.
| | | Price:$236/$295 Rate: 0.0(out of 5) Vote:0 |
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| Help desk & support ticketing. We have decided to make iSupport THE ultra-robust & affordable customer support solution. Our new price (just $9.95) should make this wonderful system available to any budget. This system includes support ticketing, a knowledge base system (with commenting) and support ticket conversion features. FAQ, announcement & customer testimonial system. Multiple administrator support, extensive administrative panel, support panel and client panel. Email notifications (sorry no email piping.. Yet), unique template system & powerful support ticket organization features. Our easy installation will have most users up and running quickly. Customization is also quite easy, even for the non-programmer. Many additional features are yours as well with iSupport, please come check them out at our website. Live demonstrations available
| | | Price:9.95 Rate: 0.0(out of 5) Vote:0 |
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| A nice looking online support script using php + mysql + flash to operate. Wait for a representative to answer the customer, but after some while if you are offline, cusomer can send you an email. Version 1.6 comes with status indicator. Latest version 1.7 supports multilingual and translator
| | | Price:free Rate: 0.0(out of 5) Vote:0 |
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| DeskPRO is an advanced web/email support system. Features email processing, attachments, custom fields, multi lingual, calendar, tasks, instant replies, custom reporting, visible source, pms, over 60 settings, tech permissions, payment functions, advanced FAQ, saved search queries, escalations and much much more.
| | | Price:$795 Rate: 0.0(out of 5) Vote:0 |
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| h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Seamlessly integrate the system into your web site. Download your free trial today.
| | | Price:Free Trial/149.99/199.99 Rate: 0.0(out of 5) Vote:0 |
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