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Customer Support
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| Accliptic Support is a web-based customer relationship management software for small and medium sized businesses. The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with one's customers and sales prospects.
Software includes: Customer inquiry tracking and response functionality, web and email based inquiry submission, customer discussion forum, fully-searchable knowledge base, CSR-to-CSR mail, notices, and much much more.
| | Price:$495 USD Rate: 0.0(out of 5) Vote:0 |
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| The PHP Support Desk is a PHP/MySQL-based fully customizable support desk system with a multitude of features that will streamline your entire customer relation network. Among the other varied facilities you can now provide your users with an option of an online call center. Grouped under the category of a support system, The PHP Support Desk functions to notify the technicians upon the arisal of a problem.
| | | Price:$150 Rate: 0.0(out of 5) Vote:0 |
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| e11 is a powerful, affordable & customizable CRM solution that includes Knowledge management solution, helpdesk, trouble ticket, routing, lead tracking, campaign, email response and queue management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, Built-in Sales and Service modules, Address book, Mass mailing, Autoresponder, Exhaustive Reporting, Escalation, Task Reassignment, Routing Engine for allocating right requests/mails/tickets to right CSR/rep/employee, for online demo - http://www.e11online.com/crm/demo.html
| | | Price:$4,500 Rate: 0.0(out of 5) Vote:0 |
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| This is a simple support ticketing sytem that can be easily integrated into any PHP application. The system allows to submit tickets, reply, archive, view support history and send notifications to email.
| | | Price:MPL Rate: 0.0(out of 5) Vote:0 |
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| InfinityForge is a suite of tools including a powerful ticketing system capable of handling service requests via email and web based interfaces, a client information database containing contact information, office information and documents, and a feature packed project management system allowing companies and clients to collaborate on important projects.
| | | Price:Commercial Rate: 0.0(out of 5) Vote:0 |
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| Dapper Desk is a customizable PHP/MySQL based customer support system compatible with Linux, Windows and Solaris. Customers can initiate tickets via email or by logging into the web interface. Ticket ID numbers remain in subject of email tickets. Status codes are color coded and customizable. Supports unlimited techs/admins and customers. Wireless PDA module allows you to answer tickets on any PDA or cell phone with HTML capable web browser. Paging feature. Also features: Custom autoresponse messages, FAQ manager, and customizable themes.
| | | Price:$499 Rate: 0.0(out of 5) Vote:0 |
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| Live Desk Pro is professional customer support helpdesk. It will gives you a live web-based help support service -make you look professional, automate your business and saves many customer support hours, also you can stores files for download by customer. Included in the script: Troubleshooter, Files list and Knowledgebase. Admin can create unlimited staff user and unlimited department. Admin and staff can open, reopen or close support ticket. The script requires PHP and MySQL.
| | | Price:$24 Rate: 0.0(out of 5) Vote:0 |
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| PowerHelpDesk is a simple to use helpdesk software with: Windows login mask, 3 different access-levels: admin (full rights), leading postion (advanced rights), employee (basic rights).
| | | Price:Free Trial / $37.50 Rate: 0.0(out of 5) Vote:0 |
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| InverseFlow Help Desk is a powerful help desk tool written in PHP and MySQL. Supporting unlimited departments, unlimited techs and admininstrator monitoring the InverseFlow Help Desk has more management and ticket responce options than any other help desk system. InverseFlow Help Desk is fast, simple and effective. It is very easy to use for your customers. Some unique and awesome features include: support for custom service surveys, POP3 Ticket Grabbing, Reply Time Statistics, Mass Ticket Reply, File Attachements from ticket form and directly from E-mails, and more.
| | | Price:$264.96 Rate: 0.0(out of 5) Vote:0 |
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| The Systems Panel features 6 functions for organizing any size IT department. These features include knowledge base, ticket system, contact directory, and system inventory. In addition it can be implemented along side your company Intranet site, so users can enter trouble tickets right from their web browser.
| | | Price:$49.99 Rate: 0.0(out of 5) Vote:0 |
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