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Customer Support
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| A nice looking online support script using php + mysql + flash to operate. Wait for a representative to answer the customer, but after some while if you are offline, cusomer can send you an email. It's free to use and a working version can be see at http://www.dayanahost.com
| | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| This software provides and usefull GUI for connect with your online Help Center Live script. It stays in the tray icon and popup on incoming chat. You can save login settings and it could start automatically with windows.
| | | Price:Freeware Rate: 0.0(out of 5) Vote:0 |
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| AlstraSoft Live Support is a PHP based customer live help software which allows you to run a profitable business offering remotely hosted live customer support service for your members. Functions include: initiate chat, referrer tracking, capture visitor data, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, leave a message if offline, email notifications, save transcripts, real time monitoring of visitors and many more. Live Support also features an automated payment membership system so that members can pay for your live support service using PayPal.com or 2Checkout.com payment gateway.
| | | Price:220 Rate: 0.0(out of 5) Vote:0 |
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| Desgined for use in a call center, phplog enables you to take a customer's details and then provide them with a case or reference number. The existing case can then be edited and updated with new notes or conversations every time there is a related call made. Highly customisable both in terms of what data phplog asks for and also in general appearance.
| | | Price:Free Rate: 0.0(out of 5) Vote:0 |
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| A live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include either text based database or MySQL database, chat notification, user is typing message, multiple chat sessions and multiple operators
| | | Price:39.95 Rate: 0.0(out of 5) Vote:0 |
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| TrioLive is a powerful web based live help solution that offers real-time messaging for sales, support, or internal communication. Increase productivity and customer satisfaction by providing immediate online assistance. Including such features as: auto-invite, country lookups, unlimited departments, multiple operators/operator groups, detailed reporting, along with numerous chatting options. Rebrandable and simple to install. TrioLive has a powerful yet intuitive public and operator/admin inter
| | | Price:$24.95/mth or 4279 full owned Rate: 0.0(out of 5) Vote:0 |
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| PhpMyDesk contains all the basic features as required by users... as it is written in PHP it is very easy to install....Please visit the project page for more details
| | | Price:Free(GPL) Rate: 0.0(out of 5) Vote:0 |
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| A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either a text based or Mysql based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. runs on your server and is open source GPL.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| IssueTrak is a leading provider of 100% web-based Help Desk, Support Desk, Asset Management, and Issue Tracking Solutions. Our customers in 13 countries around world include Exxon, EDS, Sprint, Time Warner, Verizon, Knight-Ridder, Ralph Lauren, AC Nielsen and hundreds more across 21 major industry groups.
The IssueTrak solutions provide a complete problem resolution engine, including a two-level knowledge base, Active Directory/LDAP support, incoming e-mail support and a complete Asset Management solution. Based on Microsoft SQL Server Data Base technology, the IssueTrak solutions are designed from the ground up to be extremely easy to use, installs in less then one day, provides 100% remote web access We provide the best technical support and customer care in the industry and continue to have nearly 100% customer satisfaction.
| | | Price:$750 per advanced user Rate: 0.0(out of 5) Vote:0 |
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| Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application. At the same time, it gives programmers a head start in developing a more customized solution. Main features include: Consolidated account information, Contact manager, Sales opportunity manager, Corporate communications, Calendars, Sales forecasting system, and High-level security.
| | | Price:GPL Rate: 0.0(out of 5) Vote:0 |
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