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Customer Support
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| Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends.
| | Price:Freeware Rate: 0.0(out of 5) Vote:0 |
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| This is an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries. Current features include: Add users, Add departments (ex. IT Dept, Helpdesk, Applications, HR), Add categories for each department, Add trouble ticket/job information, Modify users, Modify/Update jobs/trouble tickets, Delete users, Delete categories, Delete departments, and Close jobs/trouble tickets.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| Increase sales and improve your customer relationships by rapidly responding to customer inquiries. OrbitSupport is a full featured live support system written in PHP and MySql with source code included. Features multiple departments and operators, transcripts, offline messages, canned responses and commands, and customizable templates. Also includes traffic reports and the ability to ban the ip's of abusive users. Lifetime upgrades are included and we are very responsive to feature requests.
| | | Price:$99 Rate: 0.0(out of 5) Vote:0 |
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| PHP Ticket is an advanced ticketing system, written in PHP with a MySQL backend. It includes user management through sessions, a search function and several other functions to simply ticket management. It can be hosted on any platform running PHP and MySQL.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| A customer support solution that provides a real time chat service for online customers, including many features; multiple chat requests and administrators, supports multiple users simultaneously, an instant messenger interface design, online/offline/pending user display, ability to transfer guests between operators, online alerts/sound when guests are pending for support, user-editable language packs, detailed real-time statistics, daily reports calendar, online/offline/be right back status indicators, site visitor rating of live support session, FREE lifetime upgrades and a FREE Microsoft .NET Live Help Messenger downloadable Windows client. View the Live Help Screenshots
| | | Price:Commercial Rate: 0.0(out of 5) Vote:0 |
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| IRM is a powerful web-based asset tracking system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as a complete history and TODO repair list tracking. Key features include: Detailed tracking of computers, by RAM Types, operating systems, hard drive space, the amount of RAM, etc., The ability to search through computers, software, and jobs with powerful tools, Software tracking, with location, platform, serial numbers, comments, and version fields, Powerful tracking system, with priorities, TODO jobs, followups to jobs, and a repair history tracking, Software association with computers, license tracking, Tested in situtaions with thousands of rows of data, which IRM handled exceedingly well, Upcoming IRMPorts, detailed reports on various catagories, as well as software license # tracking, enhanced security, tracking-searches, and more.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software “much like a help desk” was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql. Please visit our web site to download the free call center software, view screen shots, and take a live call center demo.
| | | Price:Freeware Rate: 0.0(out of 5) Vote:0 |
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| A fully-integrated suite of PHP web-based call center software tools.
| | | Price:GPL Rate: 0.0(out of 5) Vote:0 |
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| Based on PHPHelpdesk, mhd is a PHP/MySQL-driven helpdesk system for small companies and organisations. It features: Categories, departments, users, tickets, customizable emails notifications, client management, basic TID management, stock inventory and monitoring, lend/lease functionality, and Post support tickets or book equipment without being logged in.
Computer management through interface to IRM 1.0.x series.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| A live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include either text based database or MySQL database, chat notification, user is typing message, multiple chat sessions and multiple operators
| | | Price:39.95 Rate: 0.0(out of 5) Vote:0 |
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