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Customer Support
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| Magia Coordinator, a project management system with features that include: unlimited projects, unlimited tasks, project calendar, Gantt charts, automatically generated project notebook, unlimited project contacts, project files, notes, resources, service tickets, online request for proposal system, and client area to help keep them informed. Planning can be performed from a start or end date and budgeted numbers are compared to real-time numbers basebased on Magia Timesheet entries.
| | Price:affordable Rate: 5.0(out of 5) Vote:1 |
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| phpSupport was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. phpSupport gives you the option to email the creator of a trouble ticket when updating or closing out a trouble ticket.
| | Price:Free Rate: 0.0(out of 5) Vote:0 |
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| Improve the quality of your support by providing an integrated help desk
solution that effectively manages and controls your support traffic. SupportTrio includes an impressive set of
features including: Advanced Email Parser, Multiple POP accounts. Multiple
ticket views/layouts, template system, assign/merge/resolve/close ticket
options, central CSS file, graphs of reports, integrated knowledgebase,
personalization options, troubleshooters and much more.
| | | Price:Commercial Rate: 0.0(out of 5) Vote:0 |
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| Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your windows system tray. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat Sessions, Transfer Chat, Push web pages and MUCH more..
| | | Price:Free - GPL Rate: 0.0(out of 5) Vote:0 |
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| Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
| | | Price:99.95 Rate: 0.0(out of 5) Vote:0 |
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| phpTickets is a PHP script that allows you to manage support tickets easily. Priority system makes sure everyone is served in time. Used in real world environment to manage a hundred email per day but could possibly handle more volume. Requires MySQL and POP server.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project. www.Helpdeskreloaded.com
| | | Price:GPL Rate: 0.0(out of 5) Vote:0 |
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| Facil HelpDesk is an customer support management system for PHP, based in tickets, enabling users to track and manage their support requests faster. Facil HelpDesk was designed for small and medium companies with one or more members of staff or for those who want to organise communications instead of using contact forms, hidding emails, etc. With Facil HelpDesk, you have access to articles, polls of responses, basic reports of usage,email validation,email notifications,etc. Include usefull options that are available in complex HelpDesk at a fraction of the cost. It's documentation is simple. It's use is intuitive you will learn to use it in 5 minutes or less. Supports three levels login(user, staff member and administrator) Installation takes 20 seconds,after of uploading files by ftp, in three steps. Visit the online demo(administrative/staff ) at: http://www.demo.cromosoft .com
| | | Price:50.00 Rate: 0.0(out of 5) Vote:0 |
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| This is an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries. Current features include: Add users, Add departments (ex. IT Dept, Helpdesk, Applications, HR), Add categories for each department, Add trouble ticket/job information, Modify users, Modify/Update jobs/trouble tickets, Delete users, Delete categories, Delete departments, and Close jobs/trouble tickets.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends.
| | | Price:Freeware Rate: 0.0(out of 5) Vote:0 |
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