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Customer Support
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| It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done.
| | Price:$100.00 Rate: 0.0(out of 5) Vote:0 |
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| It is an easy way to store all of your customer's data efficiently & for very fast retrieval whenever you need it!
| | | Price:$50.00 Rate: 0.0(out of 5) Vote:0 |
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| OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| Manage support requests & questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.
| | | Price:$299 Rate: 0.0(out of 5) Vote:0 |
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| Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen Alert that notifies you of Awaiting, On-hold and Active users; Optional Hold or Awaiting Time - shows users how many users are ahead of them and estimated awaiting time; Push Page Technology; Tech can view/delete report and full users and technician text chat records; Uses HTTP Protocol - supports firewalls; Browser-based Chat - No client software to install and Works with browsers 4.0 and higher.
| | | Price:$59.95 - $99.95 Rate: 0.0(out of 5) Vote:0 |
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| WonderDesk is a fully automated Web based help desk program. Your customers are notified via email each step of the way, throughout the duration of their support request. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support request. Other main features include: complete organization for your company, designed for the Internet or Intranet, allows you to hire remote technicians, automatic notification to the technicians via email or pager, efficient point and click interface, fully searchable database including customer history, tons of statistics, and much more.
| | | Price:$499 Rate: 0.0(out of 5) Vote:0 |
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| Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate.
| | | Price:$55 AUD Rate: 0.0(out of 5) Vote:0 |
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| Ox-Support is an online support ticketing system written in Perl. Main features include: a full browser based administrative control, built-in FAQ system, searchable ticket database, email notifications, and easy ticket and user management.
| | | Price:$59.95/$199/$499 Rate: 0.0(out of 5) Vote:0 |
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| Fully automated web based help desk. Features ticket submission via forms and email, unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more. Standard and SQL editions available.
| | | Price:$99.95/$199 Rate: 0.0(out of 5) Vote:0 |
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| Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
| | | Price:$39.99 Rate: 0.0(out of 5) Vote:0 |
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