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Customer Support
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| Bold CRM
Upgrades Chats, Contacts, Emails, Tickets, and Visits to enable sales and support teams to work together effectively.
| | Price:Free, Basic Upgrade - $49/usr/mo, Pro Upgrade - $79/usr/mo Rate: 5.0(out of 5) Vote:1 |
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| Ever wish that you could just reach out and interact with your visitors? If so, this service is perfect for you. The service comes with a very wide variety of features including an active visit monitor, multiple operators and departments, the ability to open a chat session directly to one of your active visitors and of course the ability to take live support calls. Check out our FREE trial!
-Increase Sales!
-Increase Customer Satisfaction!
-Decrease Costs!
-Monitor and Support visitors!
| | | Price:Free Trial, $10 Rate: 5.0(out of 5) Vote:1 |
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| Website chat and monitoring tool for customer support enabling online communication with your website visitors. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, view visitor’s geo location, visited pages, referrer and more. Use web-based or Windows operator client. Customize the chat window with your company logo, system messages and operator's photo. Free tiral, no contract, no setup fee.
| | Price:from $15 Rate: 0.0(out of 5) Vote:0 |
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| Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include eiter text based database or Mysql database, chat notification, user is typing message, multiple chat sessions and multiple operators.
features:
Operators can monitor the webpages that are being visited
Operators can chat with multiple clients at once.
Track Referrer URLs
Canned responses (w/ option for user-specific)
pushing of HTML and URL messages to Client.
Ability to have visitors leave a message if no one is online to help
No database Required (Can use EITHER a text database or MySQL )
Favorite Image option that allows Visitors to choose images that they like and create their own gallery of favorite images.
Is FREE and open source code.
upgraded to newer versions without loosing information.
| | | Price:FREE , GPL Rate: 0.0(out of 5) Vote:0 |
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| Webmaster or Website customer service personel can setup and use in a few minutes, interactive mail support system with automated tracking numbers, e-mail notification, pre-shaped forms, simple reports divided into "pending" and "resolved" cases. Trial version free of charge. Licence version offers ontop: Priority ranking, customized forms, unlimited support requests/automated e-mails, multiple users, many unique layouts with individualized corporate identity and completely advertising free.
| | | Price:Free / $3 monthly Rate: 0.0(out of 5) Vote:0 |
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| Domain Expiry Monitoring and Fast Whois services.
View Whois for most TLDs. If you give your email address (optional) you will get periodical notices of expiry date for that domain.
I lost some important domains as domain renewal notice was not received from registrars. You can avoid this from happening by taking benefit of this FREE service. More FREE domain related services will be introduced as developed.
| | | Price:FREE Rate: 0.0(out of 5) Vote:0 |
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| Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Sign up for a free 14 day full featured trial!
| | | Price:59.99 Rate: 5.0(out of 5) Vote:1 |
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| Organize your customer requests. Create tickets via login or via email. Unlimited end-users and unlimited customer service reps. Color coded status codes. Customizable autoresponses. Mutliple themes. Customer can choose their own theme or admin can lock in one theme. Task manager. Priority tickets. Automatic escalation feature. Works on any server and any platform. Additional modules available including PDA "On the Go" module and Live Help module.
| | | Price:US $99.00/$299.00/$499.00 Rate: 0.0(out of 5) Vote:0 |
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| This two way online communication supports text based messaging to contact each other in real time. All product info such as price, requirements, pictures, description etc., can be shown to the customers using seperate windows. Transcript of dialogue can be sent to the customers through email on request. Reports can be made in real time about operator performances including timing, number of customers they attended etc., Through admin area operator session can be controlled. A custom library can contain stored messges, links to support customers instantly.
| | | Price:US $ 29.95 / Month Rate: 0.0(out of 5) Vote:0 |
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| bigWebDesk is a customer support help desk system that offers many features like allowing the administrator to setup custom ticket fields, category reporting system that identifies and reports the reasons behind a ticket submission, includes a powerful knowledgebase, parses email and create tickets, allows users to select support representatives of their own, and has many other features.
| | | Price:Free Trial / US $ 163.00(per month) Rate: 0.0(out of 5) Vote:0 |
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