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Customer Support
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| My Little Helpdesk is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications. This Complete, and feature packed support software for providing technical assistance and increasing your customers satisfaction by delivering Customer Service on your own web site! Features Include:
| | Price:£29.99 Rate: 0.0(out of 5) Vote:0 |
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| TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations.
Features of the helpdesk chat application include; 1. HTML formatting
2. Preformated responses
3. The ability to ban chatters
4. The designation of support requests
5. The ability to save conversations
6. Multiple skins
7. The ability to collect and collate web stats using the content management system.
| | | Price:$148 Rate: 0.0(out of 5) Vote:0 |
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| Live help chat for sales and support powered by Real Assistant. Key features: passive and proactive chat, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based message management, and more...
| | | Price:$99 Rate: 0.0(out of 5) Vote:0 |
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| Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. Features: Completely web-based, Uses Windows NT authentication, so you don't need to manage another database of users, Allows for better communication between users and support reps where users can view progress on problems and submit additional information, Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported, Easily customizable to fit your needs, and more.
| | | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| Are your web FAQ actually the most Frequently Asked Questions about your goods and services? ...Introducing our eFAQ 24/7 Instant Service tool... The most cost effective and efficient method for improving customer satisfaction.
eFAQ is a good CRM tool. It automatically compiles a list of the FAQs from your customers and allows your customers to rate these answers thus creating a dynamic and valuable knowledge base for you and your customers!
eFAQ is a powerful marketing tool. With your ability to view the most frequently requested answers you can provide your customers with what they want. Secondly the FAQ can be opened in a companion browser which has a small section for your rotating advertisement. You can therefore advertise to potential customers while they surf.
| | | Price:Commercial Rate: 0.0(out of 5) Vote:0 |
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| A simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
| | | Price:$150 Rate: 0.0(out of 5) Vote:0 |
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| Synergy Client Manager is a complete middleware solution for small contractors. Includes: Client management (addresses, phone numbers, etc); Task/Work Order Management (clients can request and track work orders); eNote Manager (clients can send notes and store them - clients do not have to have email); Invoice Manager (post invoices, send email notifications, accept online payments) and MORE!
| | | Price:$499 Rate: 0.0(out of 5) Vote:0 |
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| Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
| | | Price:$700.00 Rate: 0.0(out of 5) Vote:0 |
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| eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues.
| | | Price:Free Trial/$55.95 Rate: 0.0(out of 5) Vote:0 |
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| TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors don´t have to leave your web site, or wait for an email reply to get answers to their questions, they just click a live help button and are connected with one of your customer service representatives. Your company representative then assists the visitor by providing information, links, graphics, or even guiding the customer through your web site.
TERAWAY LiveHelp is the perfect Live person alternative at a fraction of the cost!
| | | Price:129 Rate: 0.0(out of 5) Vote:0 |
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