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Customer Support
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| An online trouble ticket help desk with knowledge base, multi language support and color customizable. Easy to use and customer friendly
| | Price:BSD Rate: 5.0(out of 5) Vote:1 |
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| Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. Features: Completely web-based, Uses Windows NT authentication, so you don't need to manage another database of users, Allows for better communication between users and support reps where users can view progress on problems and submit additional information, Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported, Easily customizable to fit your needs, and more.
| | Price:Free (GPL) Rate: 0.0(out of 5) Vote:0 |
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| Well documented open source CRM software package to do just about everything! It's 100%, easy to install and can be up and running in minutes!
| | Price:free Rate: 0.0(out of 5) Vote:0 |
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| For visitors - an organized knowledgebase, searching & sorting capabilities, and question submissions (with suggested solutions shown). Attach files or vote on KB items. Customer service reps get email notifications, customizable fields, automatic issue history tracking, management reporting (by specified dates) & more. Many extra features for information sharing online - anytime. (To Do lists, upload manager, contacts book…) Includes FTP install, source code, support, free upgrade & guide. $155
| | Price:$ 145 Rate: 4.0(out of 5) Vote:3 |
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| ASP Scripter Live Support provides the best way for live support which acts as an efficient tool to contact with the guest and clients at once. This chat has a complete web based administration. More special features are added to this ASP Scripter Live Support for the benefit of the web administrators.
| | Price:$25.00 Rate: 0.0(out of 5) Vote:0 |
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| This script is helpful for the users to create a custom field to track their business clients in an user friendly mode. This tool is tailored with specialised custom fields and those fields can be changed according to the business processes. Some features of this tool are, customizable reports, technical support via email, automatic email notification, masked entry data input.
| | Price:Commercial Rate: 0.0(out of 5) Vote:0 |
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| Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is free, professionally designed and developed to enhance your companies customer support needs. Don’t pay for Help Desk Software, download and demo it now for free.
| | Price:Freeware Rate: 0.0(out of 5) Vote:0 |
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| This script is helpful for the business administrators who want to manage their customers through their website. It develops customer relationship with the executives and to retain customer enquiries. Some key features of this tool are, it provides better customer support service, this program could be integrated with phone, web and email, supports online customer self service and produces reports, escalations and mail notifications, it has highly customizable fields and interface and easy to setup and to use.
| | Price:Commercial Rate: 0.0(out of 5) Vote:0 |
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| Web-based software for Contact Management and Sales Force Automation. The sales team security model is flexible enough to handle any type of sales team hierarchy. Allows for monthly planned, forecast, and actual sales figures. Includes unlimited actions for every contact. Also has reminders which will alarm to alert you of a: tickle date, follow-up, meeting, etc. Integrates with our project manager, calendar/scheduling manager, time sheets, invoicing and help desk software upon installation. Fully configurable and customizable ASP source code.
| | Price:$59.00 Rate: 0.0(out of 5) Vote:0 |
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| Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers can open their own tickets! Includes a FREE contact manager. Interfaces with our Project Management, Time Sheets, Calendar/Scheduling, Help Desk, and Billing products. Customizable ASP Source code.
| | Price:$65.00 Rate: 0.0(out of 5) Vote:0 |
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